Returns Policy

We hope you love our products  as much as we do, but we understand that sometimes a product doesn’t quite fit the bill. We are happy to accept returns within 14 days of receipt so long as the goods are unused, in their original packaging and in fully resalable condition.

I would like to return an item, what should I do?

If you would like to exchange your product(s) for another product(s) please contact us via our email address: info@calinikids.com  and we will get back to you ASAP.

If you would like a refund for your product(s) please follow the instructions below:

– To return your product please send it to:

Calini Kids

No.1 Jinglers Court, Newry Street, Banbridge

– Customers are responsible for all return shipping costs.

– All refunds will be processed within 14 days of receipt of the product and credited back using your original form of payment.

– We always advise recorded delivery via your local post office or courier. Please note Calini Kids can not be held responsible for returned items that are lost or damaged in the post.

– Please make sure you include a note in your parcel with your NAME, ADDRESS and ORDER NUMBER. Please note any returns without a name and address may not be able to be processed.

– If you have not received your refund after a week from receiving the email, please contact us at info@calinikids.com

– If you want to exchange your item for another, the time it takes for your exchanged product to reach you may vary.

Damaged or Faulty Items

– If you receive any faulty items, please contact us immediately via our email address  info@calinikids.com We may ask you to send a photograph of the damage.

– We will send you a replacement if available, otherwise a refund will be issued.

– Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

– If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Sale Items

We do not accept returns on items bought in sale periods unless there is a manufacturers fault with the item. This does not affect your consumer rights

Terms of Use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website https://calinikids.com/ (our site). Please read these terms of use, our Privacy Policy carefully before you start to use the site. By using our site, you indicate that you accept these terms of use our Privacy Policy and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
For your information, this site contains material and references that are available for your information only. You will not be able to purchase goods from this site.

Information about us

Accessing our site

Access to our site is permitted on a discretionary basis, and we reserve the right to withdraw or amend the functionality we provide on our site without notice (see below). We may also restrict access to some parts of our site, or our entire site from time to time. We will not be liable if, for any reason, our site or any of its functionality is unavailable at any time or for any period.

Sharing Material with us

Acceptable use of our site

You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable law or regulation, is unlawful or fraudulent.
• For the purpose of harming or attempting to harm others in any way.
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with these terms of use, our Privacy Policy.
• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• To reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of use, our Privacy Policy
• To access without authority, interfere with, damage or disrupt any part of our site, equipment or network on which our site is stored, any software used in the provision of our site; or any equipment or network or software owned or used by any third party.
• To impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that your comments or Material emanate from us.
• To breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

Interactive services

We currently provide an interactive service that allows sharing and commenting on user content.
We are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user, whether the service is moderated or not.
Due to the interactive nature of the service, we do not perform any pre-submission monitoring of user content. If you wish to report an interactive service you may do so using the ‘report this look’ button. You will be asked to give a reason for your report, which will stay anonymous and only visible to the Calini Kids Web Team. Within 24 hours, the reported look will be reviewed by a member of our website team and its administrators. If it is deemed by us, at our sole discretion, to not comply with these terms of use, our Privacy and Cookie Policies or Community Guidelines the image will be removed. Please note that on certain browsers, due to Cache memory, the takedown process could take approximately 1 hour to complete. Alternatively, you may contact us through contact us page.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity, as applicable.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to our site and/or any material displayed on our site, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business opportunity;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill or reputation; and/or
  • any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

As a consumer, please be aware that we only provide our site to you for domestic and private use. By accessing our site, you agree not to use our site for any commercial or business purposes.
Nothing in these terms shall limit our liability for death or personal injury arising from our negligence, for our fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
The information contained on this site is purely for illustration purposes. To the maximum extent permitted by the applicable law, we do not accept any liability for any purchases that you make as a result of any comments and/or information contained on this site. Please note that separate terms and conditions will apply to such purchases and will be brought to your attention at the point of sale.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may be committing a criminal offence. We may report any such breach to law enforcement authorities and co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
If you wish to make any use of material on our site other than that set out above, please address your request us on our contact us page.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of those sites will be subject to the terms of use contained in the relevant site.

Survivorship

Termination of these terms of use, however arising, shall not affect our rights and remedies that have accrued as at termination. Clauses which expressly or by implication survive termination shall continue in full force and effect.

Jurisdiction and applicable law

The Italian courts will have exclusive jurisdiction over any claim arising out of, or in connection with, these terms of use. These terms of use and any dispute or claim arising out of, or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of Italy.

Variation and Assignment

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
We may assign or otherwise transfer our rights and/or obligations (or any part of them) under these terms to any third party from time to time.

Your concerns

If you have any concerns about material which appears on our site or the accessibility of our site please contact us.

Thank you for visiting our site